Shipping & Returns Information
Please email info@republicoffremantle.com for all online order queries, your query will be responded to within 24 hours from Monday – Friday 9am – 5pm WST.
Free shipping for all Australian orders over $200.
Online orders are packed and sent Tuesdays & Thursdays from our Warehouse in Fremantle, Western Australia. A shipping confirmation and tracking number is delivered via email once your order has been packed.
It’s important to ensure you’ve recorded the correct shipping address, as Republic of Fremantle is not responsible for orders delivered to an incorrect address.
Republic of Fremantle and its delivery couriers make all efforts to deliver your goods within expected timeframes, however Republic of Fremantle does not accept liability for any loss resulting from a delayed delivery.
Australia Post Delivery Times
$35 Express shipping: 1 - 4 business days
$10 Standard shipping: 2 - 8 business days
Gift Voucher purchase
Gift vouchers are not refundable and will not be exchanged for a credit note or money after purchase.
Alcohol purchase
Exchange of goods, refunds or credit notes are only provided where the product is damaged or faulty and is at the discretion of the Republic of Fremantle.
Event Bookings
• Ticketed Events: Tickets purchased to a public Gin School, Cocktail School or Tour & Taste session are not refundable. Republic of Fremantle require a 48-hours notice period to reschedule your session, email info@republicoffremantle.com to make changes. Failure to reschedule within the 48-hour notice period may incur a 20% rescheduling fee. Tickets may be forfeited in a circumstance where Republic of Fremantle is notified on the day of the session.
• Private Events: Any large event booking, 10 guests or above may cancel at any time up to 14-days prior to your event for a full refund. Any time after that, Republic of Fremantle will refund 50% of your total booking payment.
• Chefs Feed Me Booking: If you cancel up to 24-hours before your booking we will refund your full amount. Any time after that we will not be able to refund your payment.
COVID-19
If there is a lockdown caused by COVID-19 at the time of your scheduled event, which stops your event going ahead as planned - you're entitled to a full credit or refund.Click & Collect orders are ready for pick-up within 24 hours of purchase when ordered from Tuesday - Friday. Orders placed from 5pm Friday – Monday will be ready for collection from the next Wednesday 12:00pm.
A ready for pick-up confirmation is sent via email when the order is ready to collect from Republic of Fremantle Distillery. Please email info@republicoffremantle.com if you require an express pick-up from the distillery.
Pick-up location: Republic of Fremantle, 3 Pakenham St Fremantle 6160 WA.
Opening Hours
Wednesday to Thursday: 4pm – Late
Friday to Sunday: 12pm – Late
Private Event Bookings
• Any large event booking, 10 guests or above may cancel at any time up to 7-days prior to your event for a full refund. Any time after that, Republic of Fremantle will refund 50% of your total booking payment or you may reschedule your event for no additional charge.
• If there is a lockdown during your scheduled event, which stops your event going ahead as planned, you will be entitled to a full refund or credit.
Public Events, including Gin School, Tour & Taste
• If there is a lockdown during your scheduled event or private event booking, which stops your event going ahead as planned - you're entitled to a full credit or refund.
By booking an experience or private event at the Republic of Fremantle you agree to all of the following terms and conditions.
• It is a requirement that all private group experiences at Republic of Fremantle are paid in full prior to the event booking date.
• All guests will be required to show proof of vaccination as per the current State Government mandate.
• Private Events: Any large event booking, 10 guests or above may cancel at any time up to 14-days prior to your event for a full refund. Any time after that, Republic of Fremantle will refund 50% of your total booking payment.
• Chefs Feed Me Booking: If you cancel up to 24-hours before your booking we will refund your full amount. Any time after that we will not be able to refund your payment.
- Attendees must be over the age of 18+ years, this includes accompanying minors.
- Republic of Fremantle require a 48 hours’ notice period to reschedule your session, email info@republicoffremantle.com to make changes where classes are subject to availability. Failure to reschedule within the 48-hour notice period may incur a 20% rescheduling fee. Tickets may be forfeited in a circumstance where Republic of Fremantle is notified on the day of the session.
- A minimum of 8 people is needed to run each Gin School class; classes that don’t meet this capacity may pay a minimum capacity fee or be rescheduled with an appropriate notice period, where an amended e-Booking confirmation will be sent.
- Gin School Tickets are valid for Booking Tickets only and not exchangeable for Republic of Fremantle products.
- The customer acknowledges that if they fail to attend a Gin School in accordance with the Booking Ticket, their booking is forfeited, and the customer is not entitled to change their booking after the session.
- To accompany another guest attending Gin School, you are required to have a valid ticket for the session.
- Attendees must be over the age of 18+ years, this includes accompanying minors.
- Republic of Fremantle require a 48 hours’ notice period to reschedule your session, email info@republicoffremantle.com to make changes where an amended e-Booking confirmation will be sent. Failure to reschedule within the 24-hour notice period may incur a 20% rescheduling fee.
- Distillery Tour & Taste attendees may reschedule their session to a different day subject to availability.
- Distillery Tour & Taste tickets are valid for Booking tickets only and not exchangeable for Republic of Fremantle products.
- The Customer acknowledges that if they fail to attend a Tour & Taste session in accordance with the Booking Ticket, their booking is forfeited, and the Customer is not entitled to change their booking after the session.
- To accompany another guest attending Tour & Taste, you are required to have a valid ticket for the session.
- Attendees must be over the age of 18+ years, this includes accompanying minors.
- Republic of Fremantle require a 48 hours’ notice period to reschedule your session, email info@republicoffremantle.com to make changes where classes are subject to availability. Failure to reschedule within the 24-hour notice period may incur a 20% rescheduling fee.
- A minimum of 6 people is needed to run each Cocktail School class; classes that don’t meet this capacity may pay a minimum capacity fee or be rescheduled with an appropriate notice period, where an amended e-Booking confirmation will be sent.
- Cocktail School Tickets are valid for Booking Tickets only and not exchangeable for Republic of Fremantle products.
- The customer acknowledges that if they fail to attend a Cocktail School in accordance with the Booking Ticket, their booking is forfeited, and the customer is not entitled to change their booking after the session.
- To accompany another guest attending Cocktail School, you are required to have a valid ticket for the session.
In purchasing a Republic of Fremantle gift voucher, you agree to the following voucher terms.
- The online purchaser must be over 18 years old to purchase a gift voucher online or claim a gift voucher.
- Gift vouchers are valid for 3 years from the date of purchase.
- The purchaser of the gift voucher and the recipient of the gift voucher are responsible for the security of the voucher code.
- Lost Gin School or online vouchers (excluding Republic of Fremantle coin vouchers) can be reissued with the same voucher code by request to info@republicoffremantle.com.
- Lost or stolen Republic of Fremantle coin vouchers will not be replaced or refunded by Republic of Fremantle.
- Republic of Fremantle gift vouchers, and all other products may not be purchased and resold for promotional or commercial purposes without the consent and knowledge of Republic of Fremantle.
Follow the instructions below to book your session.
Gin School Gift Voucher
1. Visit the Gin School booking webpage on our website
2. Click on the "Book Session" button
3. Select your preferred session and click the TICKETS button
4. Click Enter promo code displayed above “Gin School Admission”
5. Then enter your unique code
If you have multiple voucher codes, you will need to make seperate bookings and repeat the above steps for each code.
Tour & Taste Gift Voucher
1. Visit the Tour & Taste booking webpage on our website
2. Click on the "Book Session" button
3. Select your preferred session and click the TICKETS button
4. Click Enter promo code displayed above “Tour Tasting Admission”
5. Then enter your unique code