Shipping & Returns Information

Please email info@republicoffremantle.com for all online order queries, your query will be responded to within 24 hours from Monday – Friday 9am – 5pm WST.

Republic of Fremantle do not offer refunds for event bookings but will gladly reschedule your booking with a 48-hour notice period. To reschedule your event booking, kindly email our Distillery Experience Manager at dhiva@republicoffremantle.com to make your changes.

Exchange of goods, refunds or credit notes are only provided where the product is damaged or faulty and is at the discretion of Republic of Fremantle.

Gift vouchers are not refundable and will not be exchanged for a credit note or money after purchase.

By booking an experience event at Republic of Fremantle e.g., Gin School , Tour & Taste or Chefs Feed Me you agree to all of the following terms and conditions.

It is a requirement that all private group experiences at Republic of Fremantle are paid in full prior to the event booking date.
  1. Must be 18 years old to attend a Gin School session
  2. Republic of Fremantle require a 48 hours’ notice period to reschedule your session, email dhiva@rofdistillery.com to make changes where classes are subject to availability.
  3. A minimum of 6 people is needed to run each Gin School class; classes that don’t meet this capacity may be rescheduled with an appropriate notice period, where an amended e-Booking confirmation will be sent.
  4. Gin School Tickets are valid for Booking Tickets only and not exchangeable for Republic of Fremantle products.
  5. The customer acknowledges that if they fail to attend a Gin School in accordance with the Booking Ticket, their booking is forfeited, and the customer is not entitled to change their booking after the session.
  6. To accompany another guest attending Gin School, you are required to have a valid ticket for the session.
  1. The event attendee must be 18 years old to attend a Tour & Taste session
  2. Republic of Fremantle require a 48 hours’ notice period to reschedule your session, email dhiva@rofdistillery.com to make changes where an amended e-Booking confirmation will be sent.
  3. Distillery Tour & Taste attendees may reschedule their session to a different day subject to availability.
  4. Distillery Tour & Taste tickets are valid for Booking tickets only and not exchangeable for Republic of Fremantle products.
  5. The Customer acknowledges that if they fail to attend a Tour & Taste session in accordance with the Booking Ticket, their booking is forfeited, and the Customer is not entitled to change their booking after the session.

In purchasing a Republic of Fremantle gift voucher, you agree to the following voucher terms.

  1. The online purchaser must be over 18 years old to purchase a gift voucher online or claim a gift voucher.
  2. Gift vouchers are valid for 2 years from the date of purchase.
  3. The purchaser of the gift voucher and the recipient of the gift voucher are responsible for the security of the voucher code.
  4. Lost Gin School or online vouchers (excluding Republic of Fremantle coin vouchers) can be reissued with the same voucher code by request to info@republicoffremantle.com.
  5. Lost or stolen Republic of Fremantle coin vouchers will not be replaced or refunded by Republic of Fremantle.
  6. Republic of Fremantle gift vouchers, and all other products may not be purchased and resold for promotional or commercial purposes without the consent and knowledge of Republic of Fremantle.
Get in contact if you have a general enquiry or media opportunity.
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